Effective Date: [19/08/2024]
At Sid Infotech, we are committed to delivering your digital products and services efficiently and securely. Please read our Shipping Policy to understand how we manage the delivery of our products and services.
1. Digital Products Delivery
a. Instant Access
For digital products, such as software, online courses, and other downloadable content, you will receive instant access upon successful payment. A download link or access instructions will be provided immediately via email or through your account on our website.
b. Email Delivery
Some digital products may be delivered via email. Please ensure that the email address you provide during checkout is correct. If you do not receive the email within a few minutes of purchase, please check your spam or junk folder, or contact our support team for assistance.
2. Shipping of Physical Products
a. Availability
Currently, Sid Infotech primarily offers digital products and services. If we do offer physical products in the future, this section will provide details on shipping methods, costs, and delivery times.
b. Order Processing Time
Once your order for a physical product is placed, we will process it within [1-3] business days. You will receive a confirmation email with tracking information once your order has been shipped.
c. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs, including standard and expedited shipping. Shipping costs are calculated based on the weight of the product, the shipping method selected, and the destination.
d. Delivery Times
Delivery times vary depending on your location and the shipping method selected. Estimated delivery times will be provided during the checkout process.
3. International Shipping
a. Availability
Sid Infotech primarily focuses on delivering digital products and services. However, if we offer physical products in the future, we may offer international shipping to selected countries.
b. Customs, Duties, and Taxes
For international orders, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. Sid Infotech is not responsible for any delays caused by customs processes.
4. Order Tracking
For physical products, you will receive a tracking number once your order has been shipped. You can use this number to track your order through the shipping carrier’s website. Please note that it may take up to 24 hours for tracking information to become available.
5. Shipping Issues and Lost Packages
If you experience any issues with your order, such as a delay in delivery or a lost package, please contact our customer support team at [Your Contact Email or Phone Number]. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Returns and Refunds
For information on returns and refunds for digital and physical products, please refer to our Refund Policy or contact our customer support team for assistance.
7. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our offerings or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated.
8. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Sid Infotech
[Belsand, Sitamrhi,(843316) Bihar, India]
[info@sidinfotech.co.in]
[+91-9576177624]