eCommerce business is fast growing at the time of covid pandemic. This is a good opportunity for entrepreneurs to start selling products online and set up a business with low investments. You don’t have to spend a lot of money on running an online business. You just need to purchase a product and build connections with wholesalers or suppliers.
There are many challenges that you have to face at the running time of your online store business. For example, the number of fraud and cart abandonment rates is also high. In this article, you have to see everything about your online store and effective eCommerce tips that is necessary to know before launching in the market.
Selling online products is also a good opportunity for small business owners to generate more money with the help of the internet. Keep in mind before you set up your online store, you have to know all the main things and their work process.
Table of Contents
What is eCommerce ?
eCommerce is the process of selling goods, products, services and commodities with the help of the internet. Users come to the website or online store and purchase their needed products by using electronic payments method. In this process online store owners receive the money and ship the goods to the user address and provide their products, services or goods.
Internet auctions, payment gateways, ticket booking, and net banking activities are done by online platforms. Rightnow, the electronic commerce business is a multibillion dollar company. This will expand in pandemic time.
With the help of online stores, customers can buy all the things from grocery products to furniture. This industry will grow day by day and people love to buy products online. People feel comfortable shopping online because they do not have to go to the market.
How Big is eCommerce in 2023 ?
eCommerce is rapidly growing because people are interested in shopping online because they are comfortable and they do not have to spend their energy so this is the biggest reason for people to buy products from an online store .
According to 2023, the eCommerce size will expand up to 6.1 trillion dollar industry. Total retail done by The eCommerce is up to 22.3% so this is the highest number that company will achieve after the panadamic time. If you are a beginner and planning to start your online store then this is a good time that you can’t generate a lot of money with your business.
The Work Process of eCommerce
The work process of Electronic Commerce is the same as a physical store business. Users come to your website through browsing the product and if they like your product then they decide to purchase your product. The biggest advantage of online stores is that you do not have limited customers, you can sell your product without the barrier of region or geographic area.
If you are planning to sell shoes or kitchen accessories, then you have to go with the same work process for your online store. Following are the main points to understand the work process of online store, that are mentioned in below:
- Accept The Order – The customer can place an order on your online store or website. You will be notified that an order was placed by a potential customer.
- Process The Order – When order was placed then the payment process begins. When payment is done the order has been confirmed. You can add a popular payment method on your online store website because this will increase the chance of order.
- Ship The Order – The last step of an online store business is shipment of the products. If you want your customer to buy the product in repeated mode then you have to ensure fast delivery. Amazon does not take time to deliver the products. Their delivery management system is good and they usually deliver a product in 2, 3 days.
Product Journey From Beginning
Here is the product journey when a customer purchases a product online. Following are the points of product journey that are mentioned in below:
- A customer goes to your online store and browses some products. When they like a shoe, they select the perfect size and color of the shoes and after that they add it to the shopping cart.
- Your online store website software confirms the product availability.
- When the product is available and the customer is ready to buy the product then they have to make payment and fill in the details of shipping.
- When they complete the transaction then your business will be notified about the order and their payments.
- After that customers get a message through the website and mail about the confirmation of order and payment transaction. All the things will happen in a few seconds.
- The order is dispatched from the store or warehouse and shipped to the customers address. The customer will get emails about their product status.
- Finally, the order is delivered to the customer and the transaction is completed.
Online store transactions are much similar to physical store transactions. The only difference is digitally, but the work process remains the same.
What are The Various eCommerce Business Model
There are three different types of business models of online stores. On the basis of all participants involved in the transaction: B2B, B2C, and C2C. We are discussing the details that are mentioned below, read carefully to better understand the online business model.
- Business To Business (B2B) – When one business sells to another business this is known as B2B. This business sale size is generally bulk to other businesses. For example, If you want to sell shoes then you have to connect with a wholesaler or businesses that provide shoes. When customers purchase anything from a business in bulk , they get a heavy discount on the products.
- Business To Customer (B2C) – B2C is the business process where a store owner sells a product to a customer in a smaller quantity. A good example of b2c business model is a supermarket in any local area, where consumers buy the product according to their needs and requirements on a weekly or monthly basis.
- Consumer To Consumer (C2C) – This is a new business model where consumers resell the product to another consumer. For example, ebay is one of the best C2C marketplace. This is easy and good for selling products that you do not use for a long time.
What Features are Required For an eCommerce Site ?
If you really want to succeed in your online store then you have to list all the products and services that you provide on your marketplace or business website. Your online store must have an easy to use, good user experience, easy to navigate and their look is attractive. Many customers shop online with their smartphone so you have to check if your website is mobile friendly or not. If your website is mobile friendly then the cell of your business increases.
When all the things are good then the check out process is also easy because many of the customers will be stuck on this stage. If your check out process is easy then your cart abandonment number is low. You have to also add a popular payment method to receive money from customers. Make sure your online store website has details about the product and their description.
What are The Main Benefits of eCommerce ?
There are many reasons for the growth of the electronic Commerce business in the past years. The needs of the internet are very essential for our everyday life, so the businesses will take advantage of this requirement and share product information to their targeted customers.
Here are the main benefits of eCommerce, that are mentioned in below you can also note all the points to remember in future:
- Universal Market – A physical store is limited by a region or geographical area But online stores there is no barrier of region or geographical area. You have a whole world to market your business product and reach out with unlimited customers. To start your journey from local market to global market there is not a lot of investment, this is one of the good things about Electronic Commerce business.
- Always Open – This is another good benefit of doing business online, that is your store will be open 24/7. For a business owner there is a good chance to generate more sales even while they are sleeping.
- Cost Effective – In comparison of opening a physical Store to launching an online store, you can see major differences in cost. Another good thing about the electronic Commerce business, that it is cost effective and easy to run. You can give better discount coupons and many more to your customers on the purchasing of products.
- Best Inventory Management – The Inventory of online stores is very simple and unique because all the work of inventory is automated. With the help of electronic tools you can perform this type of work such as, ordering, shipping, delivery, and payment collection. The online store can save a lot of money because all of the work is performed automatically.
- Targeted Marketing – This is another good benefit of online business that is you can know about the customer buying behavior with the help of customer data. Targeted marketing is the best tactic to increase the sales of your business and sell more products.
- Niche Market – Online store owners can easily build niche businesses with low investment with the help of search capabilities. If you use search capability in the right direction then you can create a customer with the world at any corner.
- Work Flexibility – You are not required to set up an office and give time 9 to 7 in running an electronic commerce business. With a laptop and good internet connection you can manage your business from any corner of the world.
How To Start an eCommerce Business ?
If you really want to build your online store then you can build it in 1, 2 days with some research. This is very important to build an online store website with an aesthetic look. To start an online store, you have to go through many processes. These process are mentioned in below:
- Choose And Build The Source of Product
- Do Research And Plan
- Work on your Brand Value
- Think How You Will Sell The Products
1. Choose And Build The Source of Product
The first step to starting an online store is to build the selection of products and their sources. You have to decide which products you are going to sell on your online store. It is very important to choose a product with good margins, this will help you to expand your business and make some profit. Once you know what products are good for your online store, then you have to decide the channel or source of the products. Your online store products source may be supplier, manufacturer, wholesaler, and dropshipping.
2. Do Research And Plan
You have to do research with your product and create a good plan to sell your products in the market. There are some important areas, where you can think and plan, such as your competition, price of the product, and your value proposition. At this time, you can also build your business plan to achieve your target and this will help you to identify the problems.
3. Work on your Brand Value
When you are clear about the product and their sources and also think about market research and create a good business plan. Now, it’s time to think about the brand name, brand logo, domain name, and brand privacy policy. You have to always work on your brand value so people can never forget about your business and their product. Once you complete the website for your online store then you have to think about SEO because this will help you to generate more traffic on your website.
4. Think How You Will Sell The Products
Your online store setup is completed in two ways that are mentioned below.
- Build Your Store From Scratch – You can hire an agency or freelancer to build a website for your online store. You can do it yourself, if you have the skills to build an ecommerce website. When you hire someone then it can be longer and cost more to build a website. There is a good thing about customization websites is you have full access to customize according to your own choice.
- You can Use Pre-build Platform – You can use many platforms that are pre built like – Shopify. You have to just set up the things and create your online store in a quick and easy process. You do not have a full customization in this type of platform, all the customization depends on the themes and tools that are provided by the platform.
Examples of eCommerce Business
There are many examples of eCommerce that you can start with from scratch and generate a lot of money and build your brand. Following are the important examples of online store business that you can follow, all the main categories are mentioned in below:
- Online Retail – Amazon is the best example of online retail business. Do not focus on building the next amazon, you can use the resources of amazon and ebay to start your online store and make some profit from these online retail websites.
- Wholesale – Alibaba is one of the most popular wholesale e-commerce platforms. Alibaba platform is not only for wholesale, it also provides B2C sales. Many businesses get their products with Alibaba because it is famous and trustable.
- Dropshipping – If your schedule is busy and don’t have much time to build an extra income source then dropshipping is best for you to do it. In dropshipping, other companies take care of all things like logistics, delivering of goods, and products. You have to just create an online space, where users can browse and place the orders of products.
- Subscription – This type of business can charge for their services monthly, weekly or yearly. Netflix, or any other ott is the best example of a subscription business platform. This is one of the profitable niches for doing online business.
- Digital Product – At this time, digital products will expand day by day. Tutor lms to spotify is one of the best examples of digital product business. When you plan to sell ebooks, deep research papers, courses, music, or downloadable items then you create a digital product platform.
- Physical Product – People make the physical products and ship to the customer address. You can sell any usable products like clothes, accessories, and many more.
- Services – Services are one of the best things to sell online. To provide any services online. For example – Web development services, accounting, online doctor consultation, and legal services.
Conclusions
If you really want to build your online business then you can start selling products or services to your niche marketplace platform. When you understand all the basic things of an online store then you can build your own platform to reach out to more people. Be confident in yourself and work hard to get better results for your online store. If you really enjoy this article then you can subscribe to our weekly newsletter for the latest updates.
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